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Destination Wells

Somerset Tourism Expo

The story of Destination Wells

Since 2014, the hotel has teamed up with Visit Somerset to offer UK inbound tour operators a unique opportunity to discover the beautiful city of Wells and find out more about the other great attractions that Somerset has to offer.

Destination Wells gives tour operators an incredible insight into the county. Attendees enjoy private tours of some of the region’s most popular attractions as well as a complimentary stay at our hotel. Tour operators are often amazed at the variety of things to see and do and the beauty of the area.  

Dozens of tour operators have attended each event and many of these tour operators now include Wells in their itineraries. . Our latest Destination Wells event was held in October 2016 and the feedback was, once again, incredibly positive.

Destination Wells 2016 was another action-packed weekend. It all began with complimentary first class travel from London Paddington to Castle Cary station. Taxis then brought our tour operator guests to the hotel.

Guests enjoyed a Gala Dinner on Friday evening and speeches from John Turner, CEO of Visit Somerset and James Heappey MP. Saturday included a guided walking tour of Wells (including the Cathedral) and a visit to the award-winning Wells Farmers’ market. An excursion of the county followed. This took in a tour of Glastonbury Abbey, Dunster Castle, Cheddar Gorge and the Roman Baths.

On Sunday, tour operators enjoyed a guided tour of the Bishop’s Palace.

If you are interested in attending a future event, please call 01749 836300.

Comments from 2016 attendees and attraction providers;

“I would like to say a big thank you for arranging such an excellent weekend in Wells and the surrounding Somerset areas. You made us all very welcome and inspired us with your beautiful part of the country.”

Per Jansson, AC Travel Group

“I wanted to express my utmost thanks for the invitation to Wells – I had a super time and what a gorgeous city you live in!”

Anjna Patel, Anglo Educational Services

Lindsay Mann, Head of Marketing and Communications “Wells Cathedral is delighted to support the Destination Wells initiative for 2016. Tourism brings important investment to the economy of Somerset and specifically to Wells; only recently the city was voted one of England’s best-kept secrets in a poll by National Express coaches and it’s through initiatives like Destination Wells that we can showcase our beautiful city to others.  The Cathedral is looking forward to playing its part in welcoming our guests to this beautiful part of the country.”

“Thank you so much for a wonderful evening at ‘Destination Wells’, the food was fantastic! and the company great.”

Alison Gibson, Mayor of Wells

David Gardner, Partnerships Manager at Great Western Railway, said of their involvement, “The Destination Wells project is hugely exciting as it demonstrates what can be achieved when the travel and tourism industry works together to deliver the product that clients want to buy.” 

“Thank you very much for organising such a great weekend.

I’m glad I got an opportunity to see more of Somerset and Wells in particular. I am happy to recommend Wells and the Swan Hotel to my clients.”

Caterina Congiu, British Tours

Merryn Kidd, Marketing and Communications Manager at the Bishop’s Palace commented, “We are always impressed by the large amount of work that takes place behind the scenes in order to facilitate these visits and are greatly appreciative of the efforts that are made to raise the profile of this magnificent tourist city”. 

Janet Bell, Director of Glastonbury Abbey, said, “Wells, Glastonbury and Street are so close together with top attractions and visitor facilities that it makes for a great day out, weekend break or leisurely week’s holiday.”

Comments from 2015 attendees;

“Thank you all so much for inviting us to discover the wonders of Wells, Cheddar and Bath and for your fabulous hospitality. We look forward to a stronger relationship with you in the future.”

Louise How, Albatross Travel

“After this event and visit, I have much better first hand insight and knowledge and I hope it will help us to promote your beautiful place.”

Pamela Tang, ML Global Travel

“My colleague and I had an excellent time over the weekend. It was a truly great programme. We look forward to working with you again in 2016.”

Salome Ahenkora, Chigwell Tours

Comments from 2014 attendees;

“Hopefully by summer 2015, we will get a route to Somerset and bring our guests to visit the Swan Hotel.”

Kelena Poon, GEG Travel

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“I had a feeling of being in the family at your hotel with such an amazing relaxed atmosphere and being cared for by professional staff.”

Oksana Krūmiņa, Business Services International UK

Business Services International

“We really enjoyed the stay – the walking tour and visits were excellent and the hotel is lovely. It was also useful to meet the suppliers at the Expo on Saturday afternoon and discuss requirements.”

Caroline Coe and Marina de Gioia, STITA Tours & Pathfinders

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“It was a terrific evening and my congratulations to all for organising such a professional, enjoyable event.”

James, Berresford, CEO, Visit England

” The team at the BEST WESTERN PLUS Swan hotel have completed an incredible job and they should be proud of their achievements”.

John Turner, CEO, Visit Somerset  

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We hope to see you at Destination Wells in the future!

 Destination Wells travel sea